01425 201 220


In the unlikely event that you feel that we haven't fulfilled your expectations please use the following complaints procedure.

Comments and suggestions

We always appreciate feedback, both positive and constructive. If you would like to give testimony to any of the services you have been given at the Crematorium, please write to:

New Forest Crematorium and Memorial Gardens
Stem Lane
New Milton
BH25 5FH

If you have some feedback which you would like to share with us for inclusion on our website, please email: newforest@westerleighgroup.co.uk

Recent Testimonials

Good Afternoon

I just wanted to say a big thank you for making me feel at ease during my uncle's funeral yesterday on what was an emotional day.

You went above and beyond with your care and attention and I really appreciate it. 

I didn't get the gentleman's name yesterday who took the time to show me round the facilities and even remembered my name from my intial email.

Truely brilliant and deserves recognition. 

Kind regards,


(April 2022)


Complaints Procedure

In the unlikely event that you feel that we haven't fulfilled your expectations please familiarise yourself with Westerleigh Group’s complaints procedure here: Westerleigh Group Complaints Policy

Download A Feedback Form

We welcome any feedback that you may have. Please feel free download a copy of our Feedback Form below and submit any comments that will enable us to improve our service to you at the following address:

Westerleigh Group Ltd
Westerleigh Road
BS37 8QP